Welcome To Pro-Networks
Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Your Business IT Support, VoIP Telephony and Cyber Security Specialists
Please click below to find out more about our core services...
What Our Amazing Customers Are Saying About Us…
"Quick response and fix from Tommy, very much appreciated."
Ian, 22/11/24
"Fast and hassle free service. Thanks to Nathan for sorting this."
Andy, 20/11/24
"Great service Ian. Thanks for the assistance."
Glyn, 22/11/24
"Hi, Greg as always is a pleasure to work with, many thanks Greg!"
Jane, 22/11/24
"Managed to speak to someone straight away which is important as it is Wages day. Matter was sorted expeditiously. Many thanks."
Noeleen, 22/10/24
"Thanks for sorting these issues so promptly."
Zoe, 19/11/24
Service KPIs For October 2024
Calls Answered Within
Calls Answered Within
9 Seconds
Average Initial Response
Average Initial Response
42 Minutes
Average Resolution Time
Average Resolution Time
190 Minutes
Same Day Resolution
Same Day Resolution
65.10%
Customer Retention
Customer Retention
100%
How Do We Compare
How Do We Compare
To Your IT Company?
Great Reasons To Talk To Us
Great Reasons To Talk To Us
Customer First Culture
Microsoft Certified Solutions Partner
Established Over 20 Years
20+ Qualified Microsoft Engineers
99% Customer Retention
Industry Leading Service KPIs
We only partner with the best, please find some of our partners below...
Compliance Update - Q4 2024
Secure IT Recycling : Free, Convenient, and Environmentally Friendly
Pro-Networks : Committed to creating a greener future for all
