Welcome To Pro-Networks
We are an established IT Support, VoIP Telephony and Cyber Security Services company located just outside the historic city of Chester.
If you need support, please call 01244 535527 (option 1)
For sales, please call 01244 535527 (option 2)
Please click below to find out more about our core services...
Great Reasons To Talk To Us
We answer the phone in seconds
Our initial response time is incredible
Our resolution time smashes industry norms
99% customer retention despite ZERO contracts
YOUR needs are OUR priority
Switching To Us Is Super-Easy
Latest Customer Feedback...
"Fantastic as always, thanks for your help in resolving quickly."
Darren, 30/04/25
"Proactive call to alert us to a connection problem. He talked us through what we needed to do and all was resolved within 10 mins - great service, thanks Anthony!"
Kathryn, 30/04/25
"Quick, reassuring help."
Roger, 30/04/25
"Super quick response and friendly team."
Sarah, 30/04/25
Service KPIs For April 2025
Calls Answered Within
8 Seconds
Average Initial Response
31 Minutes
Average Resolution Time
199 Minutes
Same Day Resolution
61.40%
Customer Retention
99.65%
How Do We Compare
To Your IT Company?
Recent Blog Posts
Sophisticated Payment Scam Alert: How Our Team Spotted What Anti-Spam Missed
Lessons from the Marks and Spencer Cyber Attack
AI in Cybersecurity: How Hackers and Defenders Are Embracing AI
